Prototyping, Testing & Iterating
"To test for impact, run a collaborative 'Experience Session.' Observe the users' 'process', 'effort' and 'emotion' with your prototype to create a new 360-experience-map, and compare it to the original 360-experience-map before the prototype."
Inspired by Tony Golsby-Smith
by Co-Create
Reflection
Reflect on the importance of observing and not intervening when running an Experience session.