Empathy & supporting others
"Super-communicators can adapt their style to three conversation types. For emotional topics, they reciprocate feelings; for ideas, they make people feel heard; and for challenges, they offer solutions as insightful questions."
Inspired by Supercommunicators
by Charles Duhigg
Reflection
Why is offering a solution as a question (e.g., "Have you considered...?") often more effective than offering it as a command?